Reference

zoro77 Privacy Policy for Your Data

Our zoro77 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice choicesCookie controls
zoro77 zoro77 Privacy Policy for Your Data
HELP WITH YOUR REQUEST

Get Privacy Help Beside Your Account

A clear contact route matters when you want to ask about a record, correct a detail, or understand a wallet status. From your signed-in account, open the support link and choose the privacy subject so our team can connect your request with the right account path. If you cannot sign in, use the support entry on the access screen and include only the details needed to locate your account.

Team online

Account access route

Use the support link beside the sign-in area for a privacy request when your account path is unavailable. We may ask for account identifiers to confirm that the request belongs to you.

Cashier record check

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, mention the transaction reference rather than sending a wallet password. This helps us trace the right payment entry.

Privacy change request

Ask us to correct, explain or remove eligible account data through the privacy contact route. We review the request against identity checks, retention duties and where local law permits.

CONTROL YOUR RECORD

Privacy Controls That Stay With You

Our privacy process is designed around practical account actions rather than vague promises.

Account details

We use the details submitted during account opening to create and maintain your account, confirm requested changes and send necessary…

Wallet references

DANA, OVO, GoPay and QRIS references help match payment status with your account.

Device signals

A phone or desktop may provide device type, browser details, sign-in time and security events.

Cookie choices

Cookies can remember session settings and help us understand whether an account page loads correctly.

Retention approach

We retain account, payment and security records only as needed for the stated service purpose, dispute handling and legal duties.

Requests and changes

Contact us to ask what eligible data we hold, request correction, question a use or seek deletion.

Answers About Your Privacy Policy

These answers address the searches we hear most often about the zoro77 Privacy Policy. They cover account records, wallet references, cookies, device signals and requests from Indonesia. If your situation is different, use the privacy contact route shown above and describe the specific record or account step involved.

The Privacy Policy covers account details, sign-in and device signals, cookie settings, payment references, support requests, retention and your available data choices when access is permitted by local law.

We need account details to create your account, confirm requested changes, protect sign-in and send necessary service messages. We use only the details connected to those purposes and explain eligible correction requests.

No. Our Privacy Policy concerns payment status and reference details for DANA, OVO, GoPay and QRIS. Your wallet password remains with the relevant payment provider and should never be sent to support.

QRIS, bank transfer and virtual account references help match a payment event with the correct account. Records can include BCA, BRI, Mandiri or BNI references for reconciliation and dispute handling.

Yes. Contact us through the signed-in support link, or use the access-screen route if you cannot sign in. We verify your identity, locate eligible records and explain any legal restriction on the request.

The Privacy Policy allows cookies to support session continuity and page loading on your phone or desktop. You can change browser cookie settings, but disabling them may require you to sign in again.

We keep records for the stated account, payment, security, dispute and legal purposes. When retention is no longer needed, we remove or de-identify the record, subject to duties where local law permits.